[{"data":1,"prerenderedAt":115},["ShallowReactive",2],{"nav-programmes":3,"course-slug-certificate-in-clinic-management-and-leadership":99},[4,11,36,52,59],{"courses":5,"slug":9,"title":10},[6],{"slug":7,"title":8},"mental-health","Graduate Certificate in Mental Health","masters","Masters",{"courses":12,"slug":34,"title":35},[13,16,19,22,25,28,31],{"slug":14,"title":15},"diploma-in-biomedical-science","Diploma in Biomedical Science",{"slug":17,"title":18},"diploma-in-business-administration","Diploma in Business Administration",{"slug":20,"title":21},"diploma-in-digital-media","Diploma in Digital Media",{"slug":23,"title":24},"diploma-in-healthcare-service-management","Diploma in Healthcare Service Management (English & Mandarin)",{"slug":26,"title":27},"diploma-in-individual-support-aging-disability","Diploma in Individual Support (Aging & Disability)",{"slug":29,"title":30},"diploma-in-service-management","Diploma in Service Management",{"slug":32,"title":33},"diploma-in-tourism-and-hospitality-management","Diploma in Tourism and Hospitality Management","diplomas","Diplomas",{"courses":37,"slug":50,"title":51},[38,41,44,47],{"slug":39,"title":40},"advanced-diploma-in-biomedical-science","Advanced Diploma in Biomedical Science",{"slug":42,"title":43},"advanced-diploma-in-business-administration","Advanced Diploma in Business Administration",{"slug":45,"title":46},"advanced-diploma-in-digital-media","Advanced Diploma in Digital Media",{"slug":48,"title":49},"advanced-diploma-in-tourism-and-hospitality-management","Advanced Diploma in Tourism and Hospitality Management","advanced-diplomas","Advanced Diplomas",{"courses":53,"slug":57,"title":58},[54],{"slug":55,"title":56},"wsq-higher-certificate-in-healthcare-nursing","WSQ Higher Certificate in Healthcare (Nursing)","wsq-programmes","WSQ Programmes",{"courses":60,"slug":97,"title":98},[61,64,67,70,73,76,79,82,85,88,91,94],{"slug":62,"title":63},"basic-cardiac-life-support-automated-external-defibrillator-training","(Short Course) Certificate - Basic Cardiac Life Support & Automated External Defibrillator Training",{"slug":65,"title":66},"caregiver-course-singapore","(Short Course) Certificate - Caregiver Course Singapore",{"slug":68,"title":69},"phlebotomy-3-days-course","(Short Course) Certificate - Phlebotomy Course",{"slug":71,"title":72},"certificate-in-aged-care-work","Certificate III in Aged Care Work",{"slug":74,"title":75},"certificate-in-biomedical-science","Certificate in Biomedical Science",{"slug":77,"title":78},"certificate-in-clinic-management-and-leadership","Certificate in Clinic Management & Leadership",{"slug":80,"title":81},"certificate-in-clinic-operations-and-support","Certificate in Clinic Operations & Support",{"slug":83,"title":84},"certificate-in-design-thinking","Certificate in Design Thinking",{"slug":86,"title":87},"certificate-in-hospitality-services","Certificate in Hospitality Services",{"slug":89,"title":90},"certificate-in-patient-engagement-and-health-promotion","Certificate in Patient Engagement & Health Promotion",{"slug":92,"title":93},"certificate-in-service-english","Certificate in Service English",{"slug":95,"title":96},"certificate-of-proficiency-in-english","Certificate of Proficiency in English","certificates","Certificates & Short Courses",{"apply":100,"award":101,"body":102,"brochure":103,"category":97,"categoryOrder":104,"course_highlights":100,"description":105,"disabled":106,"faq":100,"image":107,"imageHotspot":100,"key_info":108,"meta":113,"school":109,"slug":77,"title":78},null,"CERTIFICATE IN CLINIC MANAGEMENT & LEADERSHIP","## Overview\n\nThis course prepares senior staff for leadership, equipped them with the skills to manage clinic operations efficiently and lead a team.\n\n\n---\n\n### LEARNING OBJECTIVES:\n\nUpon completion, participants will be able to:\n\n* Supervise and train junior clinic assistants.\n* Manage clinic inventory, supplies and procurement processes.\n* Understand basic clinic financials, including billing, claims (e.g., Medisave, Integrated Shield Plans) and revenue cycle management.\n* Optimise clinic workflows for efficiency and patient satisfaction.\n* Handle basic human resource functions like staff scheduling and performance monitoring.\n\n---\n\n## Core Curriculam Modules\n\n1. **Principles of Leadership & Team Management:** Motivating a team, conflict resolution and conducting effective staff training.\n2. **Clinic Operations & Workflow Optimisation:** Using lean principles to improve patient flow, manage peak hours and reduce waiting times.\n3. **Inventory & Supply Chain Management:** Stock control, ordering, managing relationships with suppliers and pharmaceutical reps.\n4. **Financial Administration for Clinics:** Understanding clinic billing, handling Medisave and insurance claims and basic financial reporting.\n5. **Regulatory Compliance & Quality Assurance:** Ensuring adherence to MOH, CPE (for training clinics), and other relevant regulations; implementing patient feedback systems.\n\n---\n\n## Entry Requirements\n\nProficient in English, including reading, writing, and conversational skills.\n\n---\n\n## Course Details\n### Assessment Methodology\n\n* (50%) Capstone Project: Develop a clinic improvement proposal addressing a real-world operational issue\n* (30%) Written examinations on management and financial principles\n* (20%) Leadership simulation exercise\n\n---\n\n## Fees\n**Course fees**\n* **Application Fee:** S$50\n* **Course Fee:** S$500\n\n*   *Fees are in Singapore Dollars and subject to GST.*\n---\n","\u002Fdoc\u002Fbrochure\u002FClinic_Assistant_Brochure.pdf",6,"This course prepares senior staff for leadership, equipped them with the skills to manage clinic operations efficiently and lead a team.\n",false,"https:\u002F\u002Fcdn.sanity.io\u002Fimages\u002Fl7otvznt\u002Fproduction\u002F609cd1cee423ad259c7316040f2e1d0c07e21ee5-1620x1080.jpg",{"awarding_body":109,"delivery":110,"duration":111,"intake":112},"CSM Academy International","Face-to-Face","02 days | 9am – 5.30pm","Email to enquire",{"description":114,"title":78},"Certificate in Patient Engagement & Health Promotion course prepares senior staff for leadership, equipped them with the skills to manage clinic operations efficiently and lead a team.",1787237357085]