[{"data":1,"prerenderedAt":111},["ShallowReactive",2],{"nav-programmes":3,"course-slug-certificate-in-clinic-operations-and-support":96},[4,11,36,52,59],{"courses":5,"slug":9,"title":10},[6],{"slug":7,"title":8},"mental-health","Graduate Certificate in Mental Health","masters","Masters",{"courses":12,"slug":34,"title":35},[13,16,19,22,25,28,31],{"slug":14,"title":15},"diploma-in-biomedical-science","Diploma in Biomedical Science",{"slug":17,"title":18},"diploma-in-business-administration","Diploma in Business Administration",{"slug":20,"title":21},"diploma-in-digital-media","Diploma in Digital Media",{"slug":23,"title":24},"diploma-in-healthcare-service-management","Diploma in Healthcare Service Management (English & Mandarin)",{"slug":26,"title":27},"diploma-in-individual-support-aging-disability","Diploma in Individual Support (Aging & Disability)",{"slug":29,"title":30},"diploma-in-service-management","Diploma in Service Management",{"slug":32,"title":33},"diploma-in-tourism-and-hospitality-management","Diploma in Tourism and Hospitality Management","diplomas","Diplomas",{"courses":37,"slug":50,"title":51},[38,41,44,47],{"slug":39,"title":40},"advanced-diploma-in-biomedical-science","Advanced Diploma in Biomedical Science",{"slug":42,"title":43},"advanced-diploma-in-business-administration","Advanced Diploma in Business Administration",{"slug":45,"title":46},"advanced-diploma-in-digital-media","Advanced Diploma in Digital Media",{"slug":48,"title":49},"advanced-diploma-in-tourism-and-hospitality-management","Advanced Diploma in Tourism and Hospitality Management","advanced-diplomas","Advanced Diplomas",{"courses":53,"slug":57,"title":58},[54],{"slug":55,"title":56},"wsq-higher-certificate-in-healthcare-nursing","WSQ Higher Certificate in Healthcare (Nursing)","wsq-programmes","WSQ Programmes",{"courses":60,"slug":94,"title":95},[61,64,67,70,73,76,79,82,85,88,91],{"slug":62,"title":63},"basic-cardiac-life-support-automated-external-defibrillator-training","(Short Course) Certificate - Basic Cardiac Life Support & Automated External Defibrillator Training",{"slug":65,"title":66},"caregiver-course-singapore","(Short Course) Certificate - Caregiver Course Singapore",{"slug":68,"title":69},"phlebotomy-3-days-course","(Short Course) Certificate - Phlebotomy Course",{"slug":71,"title":72},"certificate-in-aged-care-work","Certificate III in Aged Care Work",{"slug":74,"title":75},"certificate-in-biomedical-science","Certificate in Biomedical Science",{"slug":77,"title":78},"certificate-in-clinic-operations-and-support","Certificate in Clinic Operations & Support",{"slug":80,"title":81},"certificate-in-design-thinking","Certificate in Design Thinking",{"slug":83,"title":84},"certificate-in-hospitality-services","Certificate in Hospitality Services",{"slug":86,"title":87},"certificate-in-patient-engagement-and-health-promotion","Certificate in Patient Engagement & Health Promotion",{"slug":89,"title":90},"certificate-in-service-english","Certificate in Service English",{"slug":92,"title":93},"certificate-of-proficiency-in-english","Certificate of Proficiency in English","certificates","Certificates & Short Courses",{"apply":97,"award":98,"body":99,"brochure":97,"category":94,"categoryOrder":100,"course_highlights":97,"description":101,"disabled":102,"faq":97,"image":103,"imageHotspot":97,"key_info":104,"meta":109,"school":105,"slug":77,"title":78},null,"(Level 01) CERTIFICATE IN CLINIC OPERATIONS & SUPPORT","## Overview\n\nCertificate in Clinic Operations & Support stablishes the essential foundation for all Clinic Assistants, ensuring competence in core clinical and administrative functions.\n\n---\n\n### LEARNING OBJECTIVES:\n\nUpon completion, participants will be able to:\n\n* Perform front-desk duties including patient registration, appointment scheduling, and handling enquiries.\n* Understand and apply basic medical terminology.\nAssist with basic clinical procedures *(e.g. taking vital signs, preparing treatment rooms).*\n* Manage patient records accurately and in compliance with PDPA and MOH guidelines.\n* Demonstrate fundamental knowledge of pharmacology and safely manage a dispensary under supervision.\n\n---\n\n## Curriculam\n\n1. **Introduction to the Singapore Healthcare System & Clinic Ethics:** Roles of GPs, Specialist and Screening Centres; confidentiality and professionalism.\n2. **Clinic Administration & Workflow:** Patient journey mapping, appointment systems, telephone etiquette and data entry.\n3. **Basic Medical Terminology & Documentation:** Common terms, abbreviations and accurate record-keeping.\n4. **Fundamental Clinical Support:** Infection control, sterilisatiion of instruments, vital signs measurement (BP, pulse, temperature) and preparation of basic diagnostic equipment. Wound management (Basic)\n5. **Basic Pharmacology & Dispensary Management:** Introduction to common drugs (especially for chronic diseases in GP settings), drug storage, labelling and dispensing procedure under supervision.\n\n---\n\n## Entry Requirements\n\nProficient in English, including reading, writing, and conversational skills.\n\n---\n\n## Course Details\n### Assessment Methodology\n* (40%) Theory-based written examination\n* (40%) Practical assessment on clinical skills and dispensary management\n* (20%) Workplace simulation (role-playing front desk scenarios)\n\n---\n\n## Fees\n**Course fees**\n* **Application Fee:** S$50\n* **Course Fee:** S$700\n\n*   *Fees are in Singapore Dollars and subject to GST.*\n---\n",6,"Certificate in Clinic Operations & Support stablishes the essential foundation for all Clinic Assistants, ensuring competence in core clinical and administrative functions.\n",false,"https:\u002F\u002Fcdn.sanity.io\u002Fimages\u002Fl7otvznt\u002Fproduction\u002F609cd1cee423ad259c7316040f2e1d0c07e21ee5-1620x1080.jpg",{"awarding_body":105,"delivery":106,"duration":107,"intake":108},"CSM Academy International","Face-to-Face","03 days","Email to enquire",{"description":110,"title":78}," Certificate in Clinic Operations & Support stablishes the essential foundation for all Clinic Assistants, ensuring competence in core clinical and administrative functions.",1785984931021]